top of page

FAQ

 

Fast, Secure Delivery:

Orders usually ship within 72 hours of your purchase.

Free Standard flat-rate worldwide shipping usually takes 5-10 business days depending on your location. Please note that you will be responsible for any local tax duties.

Average Shipping Times:

  • Europe: 3-5 Business Days

  • USA & Canada: 7-9 Business Days

  • Rest of the World: Up to 10 Business Days

Our Fine Art Printing Process:

  • Carbon neutral printing

  • Sustainably sourced paper

  • Recyclable packaging and envelopes

  • Recyclable cardboard stiffeners to protect your print in transit

  • 100% recycled polypropylene corner protectors

  • Recyclable bio-polyethylene frame protection

  • Biodegradable bubble wrap

  • Photographs are printed on Hahnemuhle Pearl

Certificate of Authenticity and Edition Numbers:

 

Each print has a limited edition quantity in each size. Once the prints sell out in each size and edition, they will never be available again. This is it!

Each print comes with a unique certificate of authenticity.

It provides the name of the image, the edition number, production date, certificate number and a hologram authentication patch matched by a unique number on both the print and certificate.

Secure Payment:

You can pay via Apple Pay, Google Pay, or Credit and Debit Card Payments.

All use a secure 256 bit encryption service and 100% safe and secure.

Exchanges & Returns:

The print tubes and packaging are capable of surviving the roughest of journeys. In the unlikely event that your print arrives damaged, we will gladly replace it free of charge. Just send an email with an image of the package, print, certificate of authenticity, and order number to justin@waackcreativemedia.com and we’ll get the replacement sent right away.

For any addition questions, please email justin@waackcreativemedia.com

bottom of page